SERVICES
The CGT Consulting team has spent over 15 years working with labor unions, Taft-Hartley trust funds and progressive organizations to optimize and improve operations, service offerings and outcomes.
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It specializes in utilizing its deep and varied experience to develop, recommend, and implement innovative and sustainable solutions that address deficiencies and improve results. These can include process redesign, system optimization, and workforce restructuring.
Methodology
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CGT Consulting utilizes an analytical and data-driven methodology built on a foundation of client partnership.
Discovery
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Interview stakeholders to define the issues
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Conduct current state deep dive
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Uncover gaps and challenges
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Define goals
Use Case Creation
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Define initial use cases
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Prioritize initial use cases
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Hypothesize solution and requirements for highest priority use cases
Solution Iteration
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Build framework
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Pressure test
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Finalize solution
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Repeat for each use case
CGT Consulting works with its clients throughout the engagement to ensure a successful outcome. It tracks progress and results at key milestones throughout implementation. Beyond implementation, it provides support and guidance as requested.
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Areas of Expertise
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Employee Benefits Plans (Health, Supplemental & Retirement)
• Plan Design • Plan Review
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A thorough analysis of your organization’s existing plans will assess how well it meet the organization’s requirements, goals and budgets. The CGT team will identify gaps and opportunities for improvement. It will partner with you to revise existing plans or develop new ones. It will implement best practices and systems to enable easy plan management.
Data Management
• Accessibility • Collection • Cleansing • Storage
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An analysis of your organization’s current data management practices addresses data governance, data quality, data security, data analytics, and data architecture. CGT Consulting will partner with you to address gaps and improvement opportunities by developing or acquiring new technologies and tools and implementing data management best practices.
Operations
• Dispatch • Grievances Tracking
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During the discovery process the team will identify operational improvement opportunities. Its recommendations for improved processes, new systems or additional metrics will enable your organization to operate more efficiently, reduce costs, and deliver better outcomes.
Membership
• Communication • Engagement
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Effective communication and meaningful engagement with your members are critical components to your success. CGT Consulting will evaluate your current practices and plans and identify opportunities to improve member relations. Its team will work with you to develop and implement sustainable plans including recommended cadences and relevant topics.
Administration
• Contract Tracking
Contracts between unions and employers are complex agreements with critical details that both sides spent considerable effort to agree to and define. The CGT team will immerse itself into the details and develop solutions to track and ensure that the contract terms are followed.
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Automation
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Many of its engagements require a technical solution, CGT Consulting leverages the Sirius Software Suite, an open source and cloud-based offering, that it helped develop specifically for the needs of labor unions, employers, and Taft Hartley funds. This modular and customizable solution has no licensing fees and allows unlimited users.
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